Tag: SMB (Small-to-Medium Business)

Growth creates new demands for a business. More customers generate more enquiries, transactions, records, invoices, support requests, and administrative work. A process that works well with five employees can …

Australian business management software provider, MYOB, is preparing to give small and medium business customers the ability to access their financial data through Anthropic’s Claude and OpenAI’s ChatGPT. The …

The Australian Government’s recent focus on ensuring that artificial intelligence develops in line with national interests signals a broader shift in expectations around digital infrastructure. As policymakers consider standards …

Lenovo Group has reported first-quarter revenue of US$26.9 billion for fiscal year 2026/27, up 43 per cent year-on-year, with its infrastructure business nearly doubling and AI-related revenue reaching US$9.3 …

More than a third of Australian small business owners don’t often know whether their business made a profit in the previous month, according to new research from Xero that …

Australian offices have not been turned upside down by some grand technological revolution. The shift has been creeping in through a thousand small adjustments—default settings that flipped, buttons that …

Gerry Sillars, who runs Asia Pacific for Semperis, discusses the company’s focus on cyber resilience through identity protection and recovery. Semperis specialises in safeguarding hybrid identity infrastructure – primarily …

Paul Arthur, Regional Vice President for OutSystems in Australia and New Zealand, discusses the company’s evolution from a low-code application development platform to one that now incorporates AI across …

Exhibiting at a trade show can transform a small business overnight. The issue is that many SMB owners feel exhibitions are only worthwhile for huge brands with endless budgets. …

Sourcing cars in Dubai to ship abroad? Here is your guide to finding genuine export deals, comparing sellers, and getting a Land Cruiser or any car to port.

Financial data forms the backbone of most business decisions as it gives insight into the health of a business. So why then, are we still more focused on ease …

Australia’s small business economy lost momentum in the June quarter, with sales growth easing as higher interest rates and elevated fuel prices flowed through to businesses and consumers. New …

Setting up a business in Taiwan involves navigating regulatory filings, tax registrations, banking requirements, and compliance obligations that vary depending on your entity structure and operational scope. For foreign …

Recent coverage of rising daily supply charges makes an important point: customers on the same utility plan for years often pay meaningfully more than those who actively compare and …

The Council of Small Business Organisations Australia (COSBOA) has filed a submission opposing the Federal Government’s proposed 30 per cent minimum tax on discretionary trusts, arguing the measure is …

Almost nine in ten regional small businesses report that their expenses have increased over the past year, while nearly three-quarters say profitability has declined, according to a new national …

Running a small business is hard enough… You don’t have to wait by your mailbox daily to sort through envelopes, scramble for cheques or hope the IRS notice arrived …

CyberCert has launched a five-city summit series offering free attendance and sponsored certification credits to small and medium businesses that supply Australian federal, state and local government. The 2026 …

For many Australian SMEs, the first wave of generative AI has been defined by experimentation. A founder might use it to draft a customer email. A marketing manager might …

Australia’s youngest workers are emerging as the driving force behind wage growth in the small and medium business sector, recording the strongest annual pay increases of any age group …

Australia Post is positioning itself as more than a delivery service for small businesses, launching a campaign that will turn select post offices into local showcases for small and …

One in three Australian small businesses believes it is too small to be targeted by cyber criminals, according to new research from .au Domain Administration (auDA), exposing a dangerous …

Australian businesses have less than two years to influence how they are represented by AI platforms before AI rivals Google as a driver of new customers, according to analysis …

Artificial intelligence has become embedded in every aspect of business operations across Australia. What started as small scale experimentation is now a pillar of how organisations improve productivity, serve …

Every small business owner has heard some version of “AI is changing everything.” What’s less talked about is that the businesses actually getting results from it aren’t the ones …

There’s a conversation I have with brands all the time and it goes something like this: “We know we’re discounting too much, but we can’t stop – our customers …

You can’t get around the fact that to run a small business in today’s climate, you need solid financial and business sense. But make no mistake, having those skills …

Australia’s technology sector is growing faster than its talent pool. Demand for skilled software engineers, data specialists, cybersecurity professionals and IT infrastructure experts continues to outpace local supply and …

Quick answer: No business with employees is too small for HR software. Workplace compliance duties under the Fair Work Act and work health and safety law apply regardless of …

Australian small businesses are sitting on top of one of the world’s most advanced real-time payment infrastructures and largely not using it to its full potential. The New Payments …

More than half of Australian small businesses are unaware of incoming Payday Super changes set to take effect on 1 July, according to new research, even as the ATO’s …

Most Australian small businesses don’t have an email marketing problem in the way they think they do. They have the software – a Mailchimp or Klaviyo account opened years …

For years, cybersecurity advice for small businesses has centred on awareness. Know the risks. Watch for suspicious emails. Update your passwords. Turn on multi-factor authentication. That advice still matters, …

There’s a moment in almost every small business owner’s onboarding process where a decision gets made – usually implicitly, without much discussion. A new client looks legitimate. They have …

Mastercard is expanding its Offers Network across Asia Pacific, bringing banks and merchants into a single ecosystem that surfaces personalised, card-linked promotions directly inside banking apps. The platform enables …

If you run a small or medium-sized business in Australia, there’s a reasonable chance your contractor vetting process looks something like this: a referral from someone you trust, a …

Talking about artificial intelligence (AI) in the context of SMBs is no longer a discussion about the future, but about the present. In an environment where efficiency, speed and …

Australian enterprises are racing to adopt artificial intelligence across their operations, but a new research report warns that governance frameworks are failing to keep pace with how employees are …

I recently watched an operations manager lose two full business days because her budget-friendly mover showed up without WorkCover insurance, could not produce a Safe Work Method Statement, or …

The Australian Competition and Consumer Commission has gained new powers to fast-track exemptions to the country’s competition laws during national emergencies and other exceptional circumstances. The Competition and Consumer …

Looking for vintage furniture with real character? Mass-produced furniture has lost its appeal for those who value history, craftsmanship, and the character of a home. With so many stores …

For too long, small and medium-sized businesses treated design as a nice-to-have. You built the product or the website, then brought in a Designer at the end to make …

Australia has spent the better part of a decade building one of the most capable real-time payment infrastructures in the world. The New Payments Platform (NPP), launched in 2018 …

Something has changed in how customers judge businesses online. It’s no longer about whether a company is present digitally. That part is assumed. The real question now is how …

As SMEs become more reliant on data, automation and compliance-driven workflows, the decision to build, buy or integrate technology is no longer just an IT question. It is a …

Australian small businesses have entered 2026 under significant financial pressure. According to the Australian Bureau of Statistics, more than 14,700 businesses collapsed in the 2025 financial year – a …

Running your own warehouse made sense when your order volume was manageable, and your team had the bandwidth to handle storage, pick and pack, and dispatch in-house.  As a …

Australian small and mid-sized businesses are adopting artificial intelligence at a pace that matches or exceeds their international counterparts, with the technology driving measurable gains in productivity, revenue and …

Australian SMB manufacturers have recorded steep falls in revenue and profitability in the first quarter of 2026, as the economic fallout from the conflict in the Middle East works …

Small business confidence that the Federal Budget will address their challenges has dropped from 94 per cent in February to 74 per cent in April, according to new survey …

One in three Australian businesses suffered a confirmed cyberattack in the past year, while more than half of ANZ organisations with fewer than 250 employees operate without a dedicated …

Geopolitical shocks don’t just move markets – they test investor behaviour. As tensions in the Middle East escalate, Australian investors are once again facing heightened volatility and a familiar …

A coalition of six Australian industry bodies is calling on the country’s more than 2.6 million small businesses to engage their accountants, bookkeepers and finance brokers as rising costs, …

The Council of Small Business Organisations Australia (COSBOA) is calling on the Federal Government to use the upcoming Budget to deliver targeted measures aimed at easing cost pressures and …

Every business runs on objectives. But as they grow, keeping those objectives connected and running through a company’s day-to-day operations becomes a challenge. Winning customers, protecting margins, improving cash …

The shift from traditional methods to AI has been reported to be 76% among small businesses. With easy accessibility and great convenience, anyone can generate professional presentations in a …

If you’re running a small or medium-sized enterprise, Internet connectivity is a crucial asset you must invest in to improve operational performance and reach your customers. This is especially …

For years, we’ve been telling Australian businesses that they can spot a scam if they just look hard enough, for example they can take a closer look at spelling, …

Running a business in Australia brings a specific kind of pressure. Rising operational costs, fluctuating supplier pricing, and compliance overhead can eat into margins faster than expected. Cutting expenses …

Cyber threats facing small and mid-sized businesses are not new. What is changing is how quietly and efficiently attackers are gaining access. Barracuda’s latest SOC Threat Radar shows a …

Australian fintech Zeller has launched a new payment terminal that bundles point-of-sale software into a single device, pitching it as a way for small businesses to cut more than …

Nobody starts a business dreaming about reconciling accounts. Yet here you are, three tabs open, a pile of unmatched transactions, and a BAS deadline creeping closer. The books don’t …

If you look around your office today, you probably see the standard markers of a modern business, including smart lighting, connected security cameras, maybe even a Wi-Fi-enabled coffee machine. …

This World Backup Day (March 31) serves as a reminder that backups alone don’t guarantee recoverability. SMBs must regularly test backups to ensure restores work as expected and are …

Apple has announced Apple Business, a new platform that consolidates device management, brand tools and customer engagement features into a single interface for organisations of all sizes. The platform, …

Overview In today’s SMB world, technology plays not just a significant but a pivotal role in daily operations. And Apple computers have become the choice of many companies seeking …

AI can now generate a logo, a website, and a month of social content in seconds. So where does that leave human creativity? As an AI strategist and founder …

AI is reshaping cloud environments faster than most small and mid-sized businesses (SMBs) can secure them. As organisations adopt AI to move faster, automate operations and stay competitive, their …

Business is a complex logical game for our mind, and sometimes you need to relax – just log into an online Australian Vavecasino, place a few good bets, take …

The truth is that most small businesses today are not suffering from a lack of technology; in fact, the opposite is usually the case. They are suffering from having …

Cyberattacks are no longer a distant threat; they’re a current reality. Recent Cohesity research reveals that 85 per cent of Australian enterprises experienced a materially impactful cyberattack in the …

Artificial intelligence is having one of those cultural moments in which a technology has almost overnight become a personality. Depending on whom you’re talking to – an investor, a …

For Aussie SMBs, AI has the potential to help them achieve productivity gains that may once have been out of reach. From smarter customer insights to automated operations, AI …

If you run a small to medium-sized business (SMB) in Australia, you’ve probably felt it: the “data tsunami”, the growing pile of data that keeps arriving faster than your …

Running a business is often a game of managing invisible variables. You notice when the internet goes down or when the milk runs out but what about the quality …

Small and medium-sized businesses operate in conditions where timing and clarity define outcomes. Pricing decisions, regulatory changes, market signals and customer behaviour can affect revenue and operations almost immediately. …

Small and medium-sized businesses often believe that software problems only happen to large corporations. This is not true. In fact, mistakes are often more expensive for SMBs because budgets …

Small to medium businesses might use word-of-mouth advertising and social media to bring in customers but there’s another form of marketing that could be missing in today’s digital age …

For much of 2025, the Australian job market felt out of sync. By the end of the year, 40 per cent of Australians were actively or passively looking for …

When you’re running a small business, you’ve got pressure coming at you from every angle. There are customers to support, invoices to manage, staff to guide and systems that …

The law firms that will thrive in 2026 will be defined not by the size of their teams or scale of their budgets, but by the clarity with which …

Artificial intelligence (Ai) now forms a core part of Australian cybersecurity operations, with Fortinet’s latest IDC-commissioned research showing 91 per cent of organisations have already woven it into their …

As Ai adoption accelerates, many organisations are discovering that their cloud foundations are not equipped for the scale, governance or interoperability Ai demands. Kyndryl’s 2025 Cloud Readiness Report finds …

With growing innovation in the technology sector enabling employees to work remotely, remote and hybrid working models have become increasingly popular across Australia. This new style of working has …

Australia is witnessing an entrepreneurship boom and one big reason is that artificial intelligence (Ai) and digital tools are finally levelling the playing field for small and medium-sized businesses …

For small and midsized IT teams, the challenge is often too many tickets, too few people and not enough hours in the day. Each incident resolved is time pulled …

Artificial intelligence (Ai) is changing how Australians shop. This Christmas small-to-medium-sized businesses (SMBs) can use it to deliver faster and more personalised customer experiences. While the technology can boost …

With rising expenses, wage growth and a highly dynamic market it may seem harder than ever to make a buck these days. For small and medium-sized businesses (SMBs) without …

For Australia’s 2.7 million small and medium businesses, the most powerful growth driver isn’t always a new product or marketing campaign, it’s confidence. In a landscape where customers are …

For many small and medium businesses Ai is now embedded in daily work. The latest report from the Australian Human Resources Institute (AHRI) shows that 93 per cent of …

Every Australian business leader is being told they need an Ai strategy. What most are not being told is that Ai systems only work as well as the APIs …

Western Australian Premier, Roger Cook, and mining billionaire, Andrew Forrest, have become the latest victims of Ai-generated deepfake scams that threaten to fleece unsuspecting Australians of their hard-earned dollars. …

Intuit has launched a new virtual team of Ai agents within QuickBooks, aimed at reducing the operational losses facing small and medium businesses across Australia. The company said the …

Australia’s small and medium businesses (SMBs) are navigating one of the toughest economic periods in recent memory, and recruitment is emerging as both a symptom and a cause of …

Once perceived as a nice to have, cybersecurity in now recognised as an important business function. However, for SMBs cybersecurity is much easier said than done. In an ideal …

Australia’s youngest small business owners are reshaping what it means to succeed, focusing less on short-term profits and more on building legacies rooted in community and family, according to …

The rising cost of energy has become the biggest concern for Australian business leaders, proving to be three times more prevalent than concerns about tariff changes and international trade …

Productivity is under the microscope in Australia as capital is tighter and customers are more value-conscious. From Canberra’s productivity reform roundtables to boardroom mandates on “doing more with less,” …

Small and medium enterprises (SMEs) are facing a dual challenge in today’s digital landscape. On one side, there’s the need to manage rapidly increasing data volumes and the associated …

Australia’s productivity challenge is not new, but it is becoming impossible to ignore for small to medium-sized businesses (SMBs). As Treasurer Jim Chalmers and the Labor Government grapple with …

D-Link ANZ has expanded its DMS-1250 Series with three new multi-gigabit smart managed switches designed for small and medium businesses as well as larger enterprises seeking high-performance connectivity. The …

Cognizant has unveiled two new Ai-powered services designed to help small and medium businesses in Australia, New Zealand and India gain access to enterprise-grade marketing and contact centre capabilities. …

Australia’s 2035 emissions reduction target is a powerful opportunity for engineering firms who are willing to set themselves up for success by leveraging the right technology. The government’s new …

You’re battling productivity concerns and a cost-of-living crisis – and now there’s another challenge that might be hitting your business harder than you realise. Late payments aren’t just an …

PayPal Australia has announced its PayPal Working Capital program has provided more than AU$1.5 billion in financing to small businesses since launching in 2014. The program has now supported …

Lenovo has unveiled new IT infrastructure bundles designed to help small and medium businesses (SMBs) modernise their operations and adopt Ai without the expense and complexity of traditional enterprise …

The Victorian Chamber of Commerce and Industry has joined with Microsoft to deliver an Ai enablement program aimed at small and medium enterprises across Victoria. The initiative, called the …

Advanced Ai once limited to large enterprises is now within reach of smaller retailers, shifting how they operate and compete. The change is being driven by the rise of …

Synology has staged its first Asia Pacific Solution Day in Melbourne, drawing more than 250 IT leaders and partners to examine how businesses can strengthen control of their data …

Small and medium-sized businesses across Australia are not taking full advantage of Ai while also underestimating the risks associated with its adoption, according to new industry research. The findings, …

Scammers today don’t care whether you’re an enterprise or a ten-person shop. They go after the most vulnerable. Nearly 2 in 3 Australians have been targeted by an online …

Across Australia, organisations are no longer just talking about Ai, they’re getting on with using it. From healthcare to hospitality, food distribution to entertainment, we’re seeing businesses embed Ai …

Running a full-scale business is tough, but when you have to run the show while balancing mummy duties, then juggling these two tasks can feel downright herculean. However, it …

Stripe has confirmed it will bring its small business financing product, Stripe Capital, to Australia. The move comes as the company announced more than 1 million users across Australia …

Moneytech has teamed up with payment verification platform Eftsure to help small and medium-sized enterprises (SMEs) and brokers protect against digital payment fraud. The partnership introduces additional layers of …

Australia faces a looming challenge: a persistent productivity slump that impacts its competitiveness and future prosperity. While grand reforms are debated, a quiet, powerful revolution is underway at the …

For many small business owners in Australia, tax season brings more than just a sense of responsibility; it brings disruption. Amid day-to-day pressures of managing staff, serving customers and …

Online scams are everywhere. They hide in the platforms, marketplaces and tools we use every day, and slip into chats, ads and transactions we barely think twice about. In …

It was a stark reminder of how unpredictable Ai can be and how quickly things can spiral out of control when we don’t fully understand or manage it. If …

The rapid rise of Ai in recent years has marked a significant turning point for small and medium-sized businesses. Once out of reach, advanced tools are now widely accessible, …

When the Qantas customer data breach made headlines, many Australians feared credit card fraud or spam calls. But the real danger is far more insidious and it’s already infiltrating …

Let’s get something straight right out of the gate: Ai isn’t optional anymore. Not for small and medium businesses. Not in 2025. Not if you give a damn about …

Many small and mid-sized businesses (SMBs) use cloud systems these days, but often face security and access challenges as they grow. Some turn to VPNs (virtual private networks) to …

It’s Ai Appreciation Day on July 16. Ais have been getting a bit of a bad rap lately, but here’s some warm, fuzzy, reaction vibes for our digital friends …

For Australia’s 2.5 million small and medium businesses, artificial intelligence promises to be a game-changer. The Tech Council of Australia projects Ai will add $115 billion to our economy …

Australian retail is entering an exciting new chapter, as consumer expectations evolve, so too must the way we think about e-commerce. Increasingly, global platforms are no longer just a …

The contact centre is undergoing a transformation. Faced with rising customer expectations and intensifying workforce pressures, these hubs of customer interaction are rapidly turning to artificial intelligence (Ai) to …

Using disjointed ICT systems to manage SMEs as they grow can be a major mistake. Does your institution sort its business customers according to size and maintain separate divisions …

Let’s be real, going head-to-head with big brands used to feel impossible for small businesses. They had the money, the teams and the tech. But today? Things have changed. …

Every year on June 27, World Micro, Small and Medium-sized Enterprises Day presents an opportunity to celebrate the businesses who are the backbone of Australia’s economy. MSMEs like the …

The Australian Managed Service Provider (MSP) landscape is facing unprecedented pressures. Cybersecurity threats have evolved from occasional disruptions to persistent, Ai-driven assaults, placing MSPs at the forefront of defence …

Small businesses form the backbone of the Australian economy, making up 97 per cent of all businesses. But nearly 80 per cent of SMBs have faced cash flow challenges …

Small and medium-sized enterprises (SMEs) are seen as the engine room of Australia’s economy – and rightly so. With over 2.6 million currently operating across the country, they employ …

For many small businesses (SMBs), HR has historically been about staying compliant and keeping things moving. With limited time, tight budgets and small teams, most SMBs won’t have their …

Cybersecurity is no longer a concern reserved for the big end of town. While headlines may focus on major data breaches at global corporations, it’s small and medium-sized enterprises …

Businesses across Australia and New Zealand are operating in an increasingly unpredictable environment. Global economic pressures, supply chain disruptions and shifting interest rates are reshaping market dynamics at pace. …

Australian non-bank lender Moneytech has integrated its finance platform with accounting software provider Xero, aiming to reduce paperwork and deliver faster credit decisions for small businesses. The connection allows …

The IT industry is under immense pressure. On one front, managed service providers (MSPs) are grappling with a surge in cyberattacks — ransomware in particular — threatening to cripple …

Despite serving as the foundation to Australia’s critical industries, medium-sized businesses still fail to see the support they need to succeed, posing a serious threat to the nation’s ability …

Being “data-driven” has become a popular buzzword in recent years. In the push toward efficiency and more accurate decision-making, data has become a strategic pillar for many organisations. However, …

Once heralded as the backbone of remote access, VPNs have increasingly become targeted focal points for cyber threats, transitioning from essential tools to significant security risks for organisations worldwide. …

More than half of businesses are rethinking their backup and recovery strategies in 2025, driven by rising costs, usability issues and sluggish recovery times. According to our recent State …

Scaling a tech business is no small feat, especially in our current tough economic climate. With rising costs, cautious consumer spending, and increased competition, many businesses are finding growth …

In recent years, Ai has become an integral part of Australia’s digital operations landscape, driving innovation, enhancing efficiency, and improving customer experiences, presenting both new opportunities and challenges for …

Kwik Kopy Australia is offering small businesses a chance to update their branding with a $25,000 giveaway. The initiative will provide five businesses with $5,000 each in branding and …

New service aims to simplify brand protection and reduce legal risks Honcho has launched a program to make trademark registration more accessible for small businesses, helping them secure their …

Every day, millions of people around the world face a common challenge: moving money across borders quickly, safely, and affordably. Over my 20-year career in payments and financial services, …

Australian businesses must act decisively to adapt to the rapidly advancing wave of artificial intelligence (Ai) and emerging technologies. Business leaders to pivot now or risk being left behind. …

There’s a history of PayPal’s invoicing stopping working but lately I discovered that, after using it for 300 invoices, it was no longer allowing me to Save, Edit, or …

The Australian Government’s announcement of a $10,000 incentive payment to attract apprentices into the residential construction and clean energy sectors is a positive step for those industries but falls …

Respond.io has announced a new AI-powered solution for TikTok Messaging Ads, alongside its TikTok Business Messaging integration. The initiative is designed to streamline customer interactions while addressing a $4.1 …

Employment Hero, a global provider of employment solutions, has announced plans to acquire Canadian employment platform Humi in a deal exceeding CAD 100 million. This move marks Employment Hero’s …

Since the advent of the internet itself, few technologies have experienced as much hype as Ai. In the space of a couple of years, it has evolved from a …

Data egress – where data moves outside of an organisation, has become a critical area of focus for small to medium-sized businesses (SMBs) across Australia and New Zealand. Managing …

Small-and medium-sized businesses (SMBs) make up over 99 per cent of businesses in Australia, yet they generally have far fewer resources than large enterprises to combat cybercrime. But there’s …

The Council of Small Business Organisations Australia (COSBOA) has released a blueprint for a simplified and pro-employment workplace relations system. It highlights the role of small businesses as a …

After another year in which Australia’s 2.5 million small businesses have been forced to navigate extraordinary challenges, the arrival of a new year brings a renewed focus, hope, and …

In today’s competitive market, security remains a critical concern for small-to-medium businesses (SMBs) in Australia. Traditional on-premises video surveillance systems, while effective, often come with high upfront costs and …

In today’s fast-paced business environment, organizations are constantly seeking ways to streamline their operations, reduce development time, and adapt to changing market conditions. One of the most promising solutions …

Small and medium enterprises across the globe are increasingly turning to open-source software as a cost effective and flexible solution for their technology needs. Australia is following suit, and …

As the world of work continues to evolve, Australian small businesses are emerging as champions of flexibility, setting new standards for workplace innovation and employee satisfaction. According to Remote’s …

User-generated content (UGC), particularly in the form of customer reviews, is a valuable asset for small and medium-sized businesses (SMBs) looking to build trust and authenticity with their customers. …

Lenovo has announced its financial results for the first quarter of the 2024/25 fiscal year, showcasing solid profitability across its business segments and highlighting growth in hybrid Ai opportunities. …

SMBs in Australia are facing a wave of cyberattacks that are getting smarter and more tailored to local conditions. While it might seem surprising, geography plays a big role …

The Council of Small Business Organisations Australia (COSBOA) is calling on the Australian Competition and Consumer Commission (ACCC) to take stronger action following the release of the ACCC’s report …

Localsearch, the digital marketing presence provider, is celebrating its 30th year of collaboration with Australian small businesses by offering a digital presence package, worth $30,000, to local businesses in …

The financial technology (fintech) sector is booming in Australia, with the local fintech industry valued at over $10 billion in 2022 and expected to grow to $25 billion by …

Efficiency continues to be a prominent focus for Australian organisations, especially ones with smaller teams. For SMBs, it is vital that every practice, technological solution and innovative idea looks …

Australian-born cloud management platform, Stax, has announced a strategic collaboration agreement (SCA) with Amazon Web Services (AWS). Stax, which has increased its customer base by 300% in the past …