Tag: Retail
Retailers worldwide are rethinking the role of physical security, treating it less as a cost centre focused on stopping theft and more as a strategic function that supports operations, …
Stripe has launched its Treasury product in Australia, giving businesses a single platform to accept payments, hold and convert funds across multiple currencies and pay recipients in nearly 100 …
Verifone is bringing payment terminals with built-in facial recognition and palm-vein biometric capabilities to the Australian market, allowing enrolled consumers to verify their identity at the checkout by presenting …
A new study from fraud decisioning provider Accertify and intelligence firm Liminal has put numbers behind the case for fraud-cyber convergence, finding that organisations which adopt a specific set …
Australian enterprise retailers have moved quickly to integrate artificial intelligence into the shopping journey, but consumer willingness to hand over control – particularly when it comes to completing a …
Australian household spending rose just 0.3 per cent in June, with End of Financial Year sales failing to deliver the same boost seen in 2025, according to the CommBank …
Imagine arriving at a café on a hot afternoon. One table is fully exposed to the sun, while another sits beneath a cool, shaded canopy. Most customers will naturally …
There’s a conversation I have with brands all the time and it goes something like this: “We know we’re discounting too much, but we can’t stop – our customers …
2025 proved to be a year of contrasts for Australia’s retail and FMCG sectors. Some brands, particularly in non-discretionary categories, managed to grow, while many others struggled under persistent …
Retailers that rely heavily on discounting to drive sales are damaging their long-term growth and profitability, according to new research from marketing effectiveness expert James Hurman and B2C CRM …
eBay Australia has overhauled its fee structure for casual sellers, removing transaction fees for those turning over less than $25,000 a year while simultaneously introducing a new buyer-funded protection …
There’s something quietly powerful about walking into a workplace where everyone is dressed the same. Not in a conformist, everyone-looks-miserable kind of way. More like a “we’re all in …
There’s a moment every business hopes for. A customer picks up a product, something clicks, and they buy it. Simple, right? Except it’s really not. Behind that split-second decision …
Montreal-founded furniture brand Cozey has launched in Australia, marking its first expansion outside North America with a full home collection spanning living room, bedroom, dining, rugs and storage. The …
Australian consumer electronics retailer JB Hi-Fi is building out its in-store retail media network across more than 200 stores using the Broadsign Platform. The deployment will give JB Hi-Fi …
Australia’s consumer watchdog is probing several retailers for potentially misleading conduct during last year’s Black Friday sales, after a sweep found that around half of the 50 retailers reviewed …
For the past few years, Australian retailers have poured energy into the pre-purchase experience. Faster load times, cleaner navigation, smarter search, smoother checkout. And it has paid off. The …
Australian fintech Zeller has launched a new payment terminal that bundles point-of-sale software into a single device, pitching it as a way for small businesses to cut more than …
Let’s be honest: Apple products are expensive in Australia. A brand-new iPhone 17 Pro starts at A$1,999. An Apple Watch Ultra 3 will set you back A$1,399 before you’ve …
I walked past three cafés on a Sydney side street last week. Two had faded corflute, corrugated-plastic signs leaning against their walls. The third had a clean, double-sided A-frame …
For years, spreadsheets have been the backbone of pricing decisions in the hospitality industry. Independent hotels, boutique properties, and small accommodation providers have relied on manual processes to set …
AliExpress has launched its 16th Anniversary Sale, which kicked off on 16 March, with a focus on its curated Brand+ range aimed at connecting Australian shoppers with globally recognised …
Brooki Bakehouse has hired Andrew Head as its first Chief Executive Officer, as the bakery brand prepares to scale its operations domestically and internationally following a strategic partnership with …
Australia may lead the world in AI adoption, but a new report from marketing platform Klaviyo reveals the country has also cultivated one of the most sceptical consumer bases …
Uncle Sam’s rules are far from static but there’s little tolerance for exporters that get things wrong. Has your business begun selling into the US, or perhaps you aspire …
Alipay has reported that its AI Pay solution exceeded 120 million transactions over the past week. The milestone marks a significant shift in how consumers in China interact with …
JB Hi-Fi has partnered with Criteo to launch what it claims is Australia’s first consumer electronics retail media network, giving brands new access to high-intent audiences directly on the …
Running a business is not easy and building a retail media offering alongside it can add another layer of pressure. However, a cross-channel marketing strategy can help small teams …
The most successful retailers today harness one powerful asset to stay ahead: data. Every interaction that happens across digital and physical channels creates powerful signals. It tells retailers what …
Lenovo has unveiled a suite of Ai-powered tools aimed at reducing store downtime, improving frontline operations and supporting retail teams in real time. The announcements, made at NRF 2026 …
Adobe has reported a sharp rise in Ai-driven online traffic across multiple industries during the 2025 holiday season, with retail recording the largest gains as consumers increasingly turn to …
Salesforce has unveiled a suite of new Ai-powered capabilities aimed at helping retailers streamline customer journeys through what it calls “agentic commerce.” The announcement, made during CES 2026, expands …
Shopify has outlined a significant expansion of its agentic commerce strategy, positioning its platform to enable native buying experiences across major Ai-driven channels, including Google, Microsoft and ChatGPT. The …
Virtual commerce has already stopped being something unusual for small businesses. Entrepreneurs actively transition to a digital format because they see simple and understandable opportunities in it. Online storefronts, …
Aussie shoppers are gearing up for the Boxing Day sales, but with a shift in mindset that reflects rising cost-of-living pressures. According to new research commissioned by PayPal Australia, …
Across all fronts, the world is becoming a more digitised space. From leisure to banking, a lot of the processes that we used to do through pen and paper …
Shopify has launched its Winter ‘26 Edition, introducing what it describes as its largest wave of Ai-powered features yet, designed to help Australian retailers compete in an increasingly crowded …
Wishin’ and hopin’ you’re doing everything right is an approach that could cost your company extremely dear. Lacklustre economic conditions notwithstanding Australian businesses of all stripes have certainly enjoyed …
Artificial intelligence (Ai) is changing how Australians shop. This Christmas small-to-medium-sized businesses (SMBs) can use it to deliver faster and more personalised customer experiences. While the technology can boost …
Adobe has reported a significant rise in online spending across Cyber Monday and the broader Cyber Week period, with consumers in the United States spending $14.25 billion during the …
Epson has opened its stand at the International Robot Exhibition 2025 in Tokyo, using the event to show new robotics systems and Ai-enabled development tools aimed at industries dealing …
The ACCC will conduct a Black Friday sweep aimed at identifying misleading or deceptive advertising practices used by retailers during the peak sales period. The regulator says it plans …
The countdown to peak season is on, and Australia’s retail sector is optimistic. In an increasingly competitive landscape, businesses are focused on maximising sales while delivering exceptional customer experiences. …
Yubico has issued a warning ahead of Black Friday as Australians prepare for a month of heavy online spending and elevated cyber risk. The company says scammers are taking …
Running a small or medium-sized business in Australia has never been tougher. Rising costs, staff shortages and customers who expect fast, friction-free service create constant pressure. Yet some local …
eCommerce is a space of constant change. It’s evolved from the early days of online catalogues and search to increasingly personalised discovery experiences. However, the aim is still the …
The face of Australian retailing has undergone dramatic change over the past few years. With online shopping on the increase, expansion in omnichannel sales channels and customers having greater …
The most successful retailers today harness one powerful asset to stay ahead: data. Every interaction that happens across digital and physical channels creates powerful signals. It tells retailers what …
Online payment systems are evolving faster than ever. Starting with credit cards and PayPal, the landscape has developed into a new phase with the advent of blockchain technologies: the …
Adyen has gone live as the first payment service provider on SAP’s Open Payment Framework, a new solution aimed at reducing manual integration and streamlining payments for retailers using …
KPay Group has opened a Sydney office as part of its international expansion, bringing its unified financial management and payment solutions to Australian small and medium-sized enterprises. The move …
Every shop owner knows that their business’s checkout process can make or break a customer’s shopping experience. If payments are slow or inconvenient, customers might think twice about returning …
Adobe has forecast that US consumers will spend US$253.4 billion online during the 2025 holiday season, a 5.3 per cent increase on last year. The company’s analysis, based on …
You’re battling productivity concerns and a cost-of-living crisis – and now there’s another challenge that might be hitting your business harder than you realise. Late payments aren’t just an …
Advanced Ai once limited to large enterprises is now within reach of smaller retailers, shifting how they operate and compete. The change is being driven by the rise of …
Taobao has kicked off its 99 Sale in Australia, bringing discounts, shipping incentives and access to thousands of products across fashion, beauty, homewares and tech. The event is among …
PayPal has confirmed that its Fastlane accelerated checkout service will roll out across Australia, giving merchants a new option to reduce cart abandonment and increase conversion. The service, which …
Ai is beginning to touch the lives of more and more consumers – and one of the clearest areas of impact is retail. From product discovery to personalised recommendations, …
Australian retail is entering an exciting new chapter, as consumer expectations evolve, so too must the way we think about e-commerce. Increasingly, global platforms are no longer just a …
More Australians are gearing up to take part in End of Financial Year (EOFY) sales, with new PayPal research showing that 71 per cent plan to shop this June, …
AliExpress celebrated its 15th anniversary with its March Anniversary Sale. This global event, launched every March to mark the company’s birthday, offers customers exciting deals and discounts across a …
The Australian toy market, valued at $1.75 billion in 2024 and projected to grow to $2.31 billion by 2034, is experiencing a steady growth rate of 2.8% annually – …
Roadhound and Moorup are rolling out a national trade-in and trade-up program for technology products, including smartphones and tablets. The initiative is set to provide independent telco and electronics …
Investments in local infrastructure to support data sovereignty and customer engagement Braze has announced a series of strategic investments in Australia and New Zealand, including a Sydney-based data centre …
Ai-powered chatbot aims to enhance business interactions Melbourne-based Ai solutions company Yep Ai has announced the launch of its latest product, the Yep Ai Digital Human. The company says …
Funding to support expansion and new retail partnerships Qsic, an Ai-powered in-store audio platform, has secured USD $25 million in Series B funding to expand its reach and enhance …
Payment provider expands with retail and distribution support Roadhound has launched SumUp, a European POS payment provider, in the Australian market. The move aims to provide merchants with cost-effective …
Lenovo has announced three new Ai-driven solutions aimed at transforming retail and hospitality environments. Debuting at NRF 2025 in New York, these innovations integrate Ai and robotics to enhance …
After 20 years in the payments industry, I’ve seen plenty of technologies that promised to ‘change the game’. Some have lived up to the hype. But many, many more …
Since the advent of the internet itself, few technologies have experienced as much hype as Ai. In the space of a couple of years, it has evolved from a …
After another year in which Australia’s 2.5 million small businesses have been forced to navigate extraordinary challenges, the arrival of a new year brings a renewed focus, hope, and …
Retailers are getting ready for the year’s busiest holiday shopping season, as consumers prepare to splash over $1,000 each on average, according to Deloitte. While busy trading periods often mean …
Qsic, a provider of Ai-powered in-store audio retail media platforms, has appointed Brad Montgomery as its new APAC sales lead. Montgomery, an industry professional with over 15 years in …
International sporting goods designer and retailer, Decathlon, is launching its ‘Second Life’ initiative in Australia, marking a significant step in its global commitment to sustainability. The initiative, which has …
Lyndall Spooner predicts that the retail recession currently experienced in Australia will bring about life-changing developments for consumers in the next 12 to 24 months. Recent statistics reveal a …
The columned marble rooms of Paris’ hallowed Place Vendome, stomping ground of luxury shoppers and designers, seem an unlikely place for revolutionaries to gather. But, French start-up Courbet’s founders …
With Christmas just six weeks away, planning for the festive season is in full swing and many of us are preparing our gift lists. To avoid getting our tinsel …
CIM, the property operations SaaS platform that enables teams to work more collaboratively (and accelerates the journey to net zero emissions), today announced it had added ten Westfield Living …
A report from Imperva Threat Research has found that cyberattacks against Australian retailers are on the up. The company warns that retailers and consumers should proceed with caution this …
Slyp has announced a partnership with Brand Collective that will see stores such as Review, Shoes & Sox, Superdry, Hush Puppies, Clarks and Replay use its Smart Receipts across …
