Tag: eCommerce
Stripe has launched its Treasury product in Australia, giving businesses a single platform to accept payments, hold and convert funds across multiple currencies and pay recipients in nearly 100 …
Rokt, an eCommerce technology company that uses AI to personalise transactions for shoppers, has appointed two Commercial Executives to its Australia and New Zealand (ANZ) team. Miles McDermott and …
Verifone is bringing payment terminals with built-in facial recognition and palm-vein biometric capabilities to the Australian market, allowing enrolled consumers to verify their identity at the checkout by presenting …
Amazon Australia has expanded its Prime Free Same-Day delivery service with three new delivery windows for members in Sydney and Melbourne, allowing orders to arrive in as little as …
AI-powered shopping agents completed more than 120 million transactions through Alipay’s AI Pay platform in a single week in February 2026, according to data cited in a new NielsenIQ …
There’s no denying artificial intelligence is rapidly becoming a mainstay across Australian retail operations. From AI-generated marketing content and recommendation engines to automated customer service and forecasting tools, retailers …
Adobe has introduced new capabilities in Adobe Commerce designed to help brands surface their products in AI-powered shopping experiences, as an increasing share of product discovery shifts from traditional …
Three Australian eCommerce businesses have been recognised for their contributions to innovation, sustainability and inclusion at the 2026 Australia Post Online Retail Industry Awards (ORIAS). The annual awards spotlight …
Shopify has expanded its Shop Campaigns advertising tool to merchants in Australia and other international markets, giving local businesses a new way to acquire customers without paying for impressions …
A new study from fraud decisioning provider Accertify and intelligence firm Liminal has put numbers behind the case for fraud-cyber convergence, finding that organisations which adopt a specific set …
Australian enterprise retailers have moved quickly to integrate artificial intelligence into the shopping journey, but consumer willingness to hand over control – particularly when it comes to completing a …
Australian household spending rose just 0.3 per cent in June, with End of Financial Year sales failing to deliver the same boost seen in 2025, according to the CommBank …
Global smart wearable brand Amazfit has launched a dedicated Australian online store, marking a formal push into the local market with two products designed to appeal to fitness-conscious consumers …
China’s live-commerce market was worth roughly $900 billion in 2025, putting it within striking distance of the entire United States eCommerce market in terms of scale. The figure, drawn …
Sydney-based Babeltext is attracting investment interest from across the Asia Pacific region for its AI-powered multilingual customer engagement platform, which supports 249 languages across multiple messaging channels from a …
There’s a conversation I have with brands all the time and it goes something like this: “We know we’re discounting too much, but we can’t stop – our customers …
New End of Financial Year (EOFY) sales data from Shopify shows Australian shoppers continued to spend during peak sales seasons, with the number of consumers in Australia buying from …
Salesforce has released a broad set of updates to its Agentforce Commerce platform, introducing AI agents for shoppers, B2B buyers and merchandising teams alongside native integrations with ChatGPT, Google …
For years, eCommerce has been built around a simple objective: helping consumers find exactly what they are looking for as quickly as possible. The strategy has worked. Search is …
Melbourne-based online retailer HSK United has paid $79,200 in penalties after the Australian Competition and Consumer Commission issued it with four infringement notices for alleged breaches of the Australian …
In the increasingly digital economy, customer experience (CX) has moved from being a competitive advantage to becoming a core operating principle of modern business strategy. Across industries, from retail …
Shopify has released its Spring ’26 Edition, dubbed “Everywhere,” delivering more than 150 product updates spanning AI-powered commerce, developer tooling and merchant analytics. The release is focused on helping …
Japanese streetwear brand A Bathing Ape is moving its point-of-sale and inventory management systems across its Hong Kong flagship stores and global outlets to Tencent Cloud, in a three-way …
Fans visiting official FIFA World Cup 2026 federation websites are waiting an average of nearly six seconds for pages to load, with some nations recording load times of almost …
Mastercard is expanding its Offers Network across Asia Pacific, bringing banks and merchants into a single ecosystem that surfaces personalised, card-linked promotions directly inside banking apps. The platform enables …
Australian consumers have quietly become some of the most demanding digital payment users in the world. The expectation of instant, frictionless transactions — once confined to banking apps — …
A quick comparison between sold listings and search trends can expose product gaps that bigger sellers miss. Last month, I tested two terms in Australia, veggie chips bulk and …
Over the past decade, cryptocurrency has evolved from a niche technological experiment into a widely recognized financial tool. What started with Bitcoin has now expanded into a diverse ecosystem …
Here is my hands-on ranking of the best SEO agencies in Melbourne for Australian small businesses in 2026. I favoured agencies that can handle technical SEO, local visibility, content, …
There’s something quietly powerful about walking into a workplace where everyone is dressed the same. Not in a conformist, everyone-looks-miserable kind of way. More like a “we’re all in …
There’s a moment every business hopes for. A customer picks up a product, something clicks, and they buy it. Simple, right? Except it’s really not. Behind that split-second decision …
Montreal-founded furniture brand Cozey has launched in Australia, marking its first expansion outside North America with a full home collection spanning living room, bedroom, dining, rugs and storage. The …
A new report based on data from thousands of Australian eCommerce brands has found that artificial intelligence is widening the gap between founders who are improving profitability and those …
Automotive parts retailer Repco has rolled out Zebra Technologies mobile computing devices across its fleet of approximately 800 delivery vehicles in Australia and New Zealand, replacing drivers’ personal mobile …
Cybercriminals are scaling automation, deploying bots that convincingly mimic human behaviour and building fake identities from stolen data fragments, according to the latest annual cybercrime report from LexisNexis Risk …
Uncle Sam’s rules are far from static but there’s little tolerance for exporters that get things wrong. Has your business begun selling into the US, or perhaps you aspire …
Alipay has reported that its AI Pay solution exceeded 120 million transactions over the past week. The milestone marks a significant shift in how consumers in China interact with …
Australian eCommerce businesses face a valuable window in 2026. With 9.8 million households shopping online and spending over $69 billion in 2024, the market has reset expectations for what …
Intuit has unveiled a major expansion of Mailchimp’s eCommerce features, adding broader SMS coverage, AI-assisted campaign tools and new integrations to help online sellers streamline their marketing and generate …
Vault Payment Solutions has chosen Thredd as its issuer processing partner as the Melbourne-based fintech expands its card program footprint in Australia and the United Kingdom. The deal will …
Running a business is not easy and building a retail media offering alongside it can add another layer of pressure. However, a cross-channel marketing strategy can help small teams …
I’m really rather sad that Ozsale is shutting down today. Over the years it’s been brilliant for both gifting and opening my eyes to the ridiculous price mark-ups of …
The most successful retailers today harness one powerful asset to stay ahead: data. Every interaction that happens across digital and physical channels creates powerful signals. It tells retailers what …
Lenovo has unveiled a suite of Ai-powered tools aimed at reducing store downtime, improving frontline operations and supporting retail teams in real time. The announcements, made at NRF 2026 …
Adobe has reported a sharp rise in Ai-driven online traffic across multiple industries during the 2025 holiday season, with retail recording the largest gains as consumers increasingly turn to …
Salesforce has unveiled a suite of new Ai-powered capabilities aimed at helping retailers streamline customer journeys through what it calls “agentic commerce.” The announcement, made during CES 2026, expands …
Shopify has outlined a significant expansion of its agentic commerce strategy, positioning its platform to enable native buying experiences across major Ai-driven channels, including Google, Microsoft and ChatGPT. The …
Stripe has expanded its presence in agentic commerce by integrating with Microsoft Copilot to support a new shopping technology, dubbed Copilot Checkout. Users in the United States can now …
Virtual commerce has already stopped being something unusual for small businesses. Entrepreneurs actively transition to a digital format because they see simple and understandable opportunities in it. Online storefronts, …
Aussie shoppers are gearing up for the Boxing Day sales, but with a shift in mindset that reflects rising cost-of-living pressures. According to new research commissioned by PayPal Australia, …
Across all fronts, the world is becoming a more digitised space. From leisure to banking, a lot of the processes that we used to do through pen and paper …
Shopify has launched its Winter ‘26 Edition, introducing what it describes as its largest wave of Ai-powered features yet, designed to help Australian retailers compete in an increasingly crowded …
One of the key learnings emerging this holiday season is that with half of shoppers plan to use Ai to help them save money this year retailers have the …
Wishin’ and hopin’ you’re doing everything right is an approach that could cost your company extremely dear. Lacklustre economic conditions notwithstanding Australian businesses of all stripes have certainly enjoyed …
Artificial intelligence (Ai) is changing how Australians shop. This Christmas small-to-medium-sized businesses (SMBs) can use it to deliver faster and more personalised customer experiences. While the technology can boost …
Adobe has reported a significant rise in online spending across Cyber Monday and the broader Cyber Week period, with consumers in the United States spending $14.25 billion during the …
With charities and nonprofits facing increased pressure to improve donor engagement while managing limited resources, payment provider, Brite Payments, is positioning its instant payments and data tools as a …
Every Australian business leader is being told they need an Ai strategy. What most are not being told is that Ai systems only work as well as the APIs …
Adobe has launched a new conversational engagement tool designed to help brands respond to customers who now begin their journeys through Ai search rather than traditional websites. Executives at …
The ACCC will conduct a Black Friday sweep aimed at identifying misleading or deceptive advertising practices used by retailers during the peak sales period. The regulator says it plans …
The latest Independent Reserve Cryptocurrency Index (IRCI) shows that 31 per cent of Aussies own some type of crypto. That figure alone shows a growing acceptance of crypto in …
The countdown to peak season is on, and Australia’s retail sector is optimistic. In an increasingly competitive landscape, businesses are focused on maximising sales while delivering exceptional customer experiences. …
Yubico has issued a warning ahead of Black Friday as Australians prepare for a month of heavy online spending and elevated cyber risk. The company says scammers are taking …
Australians are facing growing risks in the digital space as artificial intelligence makes scams harder to detect and phishing attacks more convincing. A new global survey has found that …
Generative Ai has already transformed how people search for information, but its impact on shopping behaviour is proving to be just as disruptive. Consumers are no longer relying solely …
Ever since Bitcoin first launched and it started becoming clear that digital assets weren’t just some hoax or scam, crypto has changed the world. Now, there are literally tens …
Running a small or medium-sized business in Australia has never been tougher. Rising costs, staff shortages and customers who expect fast, friction-free service create constant pressure. Yet some local …
eCommerce is a space of constant change. It’s evolved from the early days of online catalogues and search to increasingly personalised discovery experiences. However, the aim is still the …
Pay.com.au has launched a new International Payments feature that it says will give small and medium businesses access to competitive foreign exchange rates alongside flexible rewards on every transaction. …
The face of Australian retailing has undergone dramatic change over the past few years. With online shopping on the increase, expansion in omnichannel sales channels and customers having greater …
The most successful retailers today harness one powerful asset to stay ahead: data. Every interaction that happens across digital and physical channels creates powerful signals. It tells retailers what …
Online payment systems are evolving faster than ever. Starting with credit cards and PayPal, the landscape has developed into a new phase with the advent of blockchain technologies: the …
Adyen has gone live as the first payment service provider on SAP’s Open Payment Framework, a new solution aimed at reducing manual integration and streamlining payments for retailers using …
Confluent has struck a multi-year deal with Visa Cash App Racing Bulls (VCARB), bringing its data streaming platform into Formula 1 operations. The partnership will debut at the Singapore …
KPay Group has opened a Sydney office as part of its international expansion, bringing its unified financial management and payment solutions to Australian small and medium-sized enterprises. The move …
Adobe has forecast that US consumers will spend US$253.4 billion online during the 2025 holiday season, a 5.3 per cent increase on last year. The company’s analysis, based on …
Stripe has partnered with OpenAI to introduce a new in-chat shopping experience for ChatGPT users, while also releasing an open standard aimed at reshaping how businesses engage in Ai-driven …
You’re battling productivity concerns and a cost-of-living crisis – and now there’s another challenge that might be hitting your business harder than you realise. Late payments aren’t just an …
Advanced Ai once limited to large enterprises is now within reach of smaller retailers, shifting how they operate and compete. The change is being driven by the rise of …
Taobao has kicked off its 99 Sale in Australia, bringing discounts, shipping incentives and access to thousands of products across fashion, beauty, homewares and tech. The event is among …
PayPal has confirmed that its Fastlane accelerated checkout service will roll out across Australia, giving merchants a new option to reduce cart abandonment and increase conversion. The service, which …
Australian fintech Zeller has pushed deeper into the enterprise market, unveiling a new developer-focused platform aimed at large multi-site organisations. The move positions Zeller as a domestic alternative to …
The global supply chain is undergoing significant changes. No longer serving as the simple movement of goods, the supply chain comprises intricate networks that rely on real-time coordination, agility …
Ai is beginning to touch the lives of more and more consumers – and one of the clearest areas of impact is retail. From product discovery to personalised recommendations, …
Australian retail is entering an exciting new chapter, as consumer expectations evolve, so too must the way we think about e-commerce. Increasingly, global platforms are no longer just a …
Ditchit, a new online marketplace, has drawn attention with a promotional stunt involving the destruction of the original Twitter sign once mounted atop the social media company’s San Francisco …
More Australians are gearing up to take part in End of Financial Year (EOFY) sales, with new PayPal research showing that 71 per cent plan to shop this June, …
Small and medium-sized enterprises (SMEs) are seen as the engine room of Australia’s economy – and rightly so. With over 2.6 million currently operating across the country, they employ …
Businesses across Australia and New Zealand are operating in an increasingly unpredictable environment. Global economic pressures, supply chain disruptions and shifting interest rates are reshaping market dynamics at pace. …
Stripe has announced a raft of new product launches focused on artificial intelligence and stablecoin-powered financial accounts, with plans to bring the updated capabilities to Australia in the future. …
AliExpress celebrated its 15th anniversary with its March Anniversary Sale. This global event, launched every March to mark the company’s birthday, offers customers exciting deals and discounts across a …
The Australian toy market, valued at $1.75 billion in 2024 and projected to grow to $2.31 billion by 2034, is experiencing a steady growth rate of 2.8% annually – …
Every day, millions of people around the world face a common challenge: moving money across borders quickly, safely, and affordably. Over my 20-year career in payments and financial services, …
Investments in local infrastructure to support data sovereignty and customer engagement Braze has announced a series of strategic investments in Australia and New Zealand, including a Sydney-based data centre …
Ai-powered chatbot aims to enhance business interactions Melbourne-based Ai solutions company Yep Ai has announced the launch of its latest product, the Yep Ai Digital Human. The company says …
After 20 years in the payments industry, I’ve seen plenty of technologies that promised to ‘change the game’. Some have lived up to the hype. But many, many more …
Since the advent of the internet itself, few technologies have experienced as much hype as Ai. In the space of a couple of years, it has evolved from a …
After another year in which Australia’s 2.5 million small businesses have been forced to navigate extraordinary challenges, the arrival of a new year brings a renewed focus, hope, and …
The Australian Charities and Not-for-profits Commission (ACNC) has issued a warning to Australians this festive season to remain cautious about charity scams. With the holiday period often inspiring generosity, …
Retailers are getting ready for the year’s busiest holiday shopping season, as consumers prepare to splash over $1,000 each on average, according to Deloitte. While busy trading periods often mean …
Having best of breed compliance technology in place will help your enterprise stay on the right side of the authorities elsewhere in the world. Is offshore expansion part of …
Honcho has launched new Ai-powered tools to simplify the creation and launch of business websites. The new suite is designed to help small business owners, especially those with little …
Amazon Australia has announced plans to onboard 600 seasonal workers across its fulfilment centres and logistics sites nationwide. The company is gearing up for the busy holiday season, which …
Umall, Australia’s online Asian grocery platform, has hit a significant milestone in the local eCommerce industry. The company has introduced Ai-powered robotic sorting technology, the first of its kind …
Australian consumers and suppliers are set to benefit from the launch of iNEDA, an upgraded version of the money-saving marketplace which allows buyers and sellers to find the best …
A new study by Microsoft and global IT consultancy TCS has revealed that the vast majority of major firms are yet to set science-based targets for supply chain emissions. …
While the news cycle is full of cyber-attack horror stories affecting enormous corporations like Medibank and Optus, it’s important to be aware that small and medium sized businesses can …
