Tag: ACMA
Complaints to the Telecommunications Industry Ombudsman (TIO) fell 6.5 per cent to 53,834 in the 2025-26 financial year, but complaints from people seeking compensation from their telco for financial …
Triple Zero calls, regional trains and payment terminals were disrupted as the regulator opens an investigation. Telstra says close to 90 per cent of calls and data are flowing …
The competition regulator has welcomed new rules requiring mobile providers to publish standardised coverage maps, warning it will scrutinise future claims and take enforcement action where coverage representations mislead …
Australia has a strange online gambling problem. Sports betting is everywhere, but online pokies and casino games sit in a very different legal box. The Interactive Gambling Act 2001 …
Mobile coverage maps used to report connectivity across Australia are painting a misleading picture for people living and working outside major cities, according to a telecommunications expert from RMIT …
The Australian Communications and Media Authority has rejected the draft Telecommunications Consumer Protections (TCP) Code and will replace it with an enforceable industry standard, ending years of industry-led self-regulation …
A coalition of 23 consumer and community organisations is calling on the Australian Communications and Media Authority to reject the telecommunications industry’s self-regulatory code and impose direct regulation, citing …
Australia’s telecommunications sector is facing a level of public and regulatory scrutiny not seen in a while. Over the past few years, major outages, rising customer complaints and high-profile …
Australia’s telecommunications sector is failing to deliver competitive pricing and quality service, according to a new report from the Organisation for Economic Co-operation and Development, which singles out weak …
Australia’s digital economy is ripe for growth. Australians now gamble, pay and interact online in ways that are influenced by artificial intelligence (Ai) and cloud computing. A richer entertainment …
The Communications Alliance, representing the telecommunications sector, has called for changes to the draft Scams Prevention Framework (SPF) legislation. The group is seeking safe harbour provisions to protect telcos …
