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Collaboration hardware maker Neat has unveiled two AI capabilities aimed at changing how organisations manage meeting room technology and how remote participants experience in-room meetings.
The Oslo-founded company announced Neat Pulse MCP, which connects its device management platform to large language models for agent-driven IT administration, and Intelligent Framing, an on-device AI feature that adjusts camera views to give remote participants a clearer view of active speakers.
Both features were demonstrated at InfoComm 2026 in Las Vegas.
Agentic device management through MCP
Neat Pulse MCP bridges the company’s existing Pulse management platform with AI agents, allowing IT administrators to issue natural language instructions or questions and have an agent work through how to respond. The system can also be used to set up autonomous routines that run without manual involvement.
One use case is room readiness. An administrator can ask whether a meeting room is ready, and the agent will determine what to check, query the relevant devices and either confirm readiness or address open issues. Scheduled routines can be configured to run the same checks automatically each morning before the workday begins.
For fleet management, administrators can define a policy and let the agent monitor on an ongoing basis, identifying offline devices, attempting recovery and escalating only what it cannot resolve. The agent can also broadcast maintenance alerts to affected spaces.
A new Room Messages feature, coming to Neat Pulse, will let administrators push messages to any Neat-enabled room when needed. Examples include displaying a welcome message as a guest check-in or posting a notice when a room becomes unavailable.
The Neat Pulse MCP beta runs locally and works with local MCP clients including Claude Code and Gemini CLI.
“Agentic AI should solve practical problems, providing real answers to the hard, everyday headaches of hybrid work,” Javed Khan, CEO of Neat, commented. “We’re making fleet management easier and offering far-end participants more engaging meeting experiences. This is about giving organisations – and the people in them – the power to solve these operational challenges at scale.”
Tormod Ree, Chief Product and Engineering Officer of Neat, described the move as a step toward making fleet management accessible to AI systems rather than keeping it locked inside siloed platforms.
“MCP enables intelligent agents to interact with Neat Pulse and manage devices across their environments,” Ree explained. “This is a foundational step toward agent-driven workplace operations.”
AI-powered camera framing for meeting equity
Intelligent Framing uses dedicated on-device AI to continuously analyse spatial data across Neat devices in a room, working to ensure the participants who are most active in a conversation are clearly visible to remote viewers.
Rather than applying a static camera frame, the system interprets the flow of meeting interactions and dynamically adjusts the view to highlight active participants. Neat has described this as moving beyond standard framing by sensing, identifying and presenting the most relevant activity to far-end participants.
The company is introducing three framing modes to give organisations more control over how in-room participants appear on screen.
Equal, the existing default, delivers consistent screen real estate to every individual in the room.
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Highlights, a new mode, features three, six or eight participants in large tiles. The selection adapts in real time to present the most active participants while keeping everyone else visible in smaller tiles.
Highlights + Room, also new, features three, four or five highlighted participants in large tiles while remaining participants appear in a full-room view. This preserves the spatial context of the room alongside conversational clarity.
Intelligent Framing is currently in beta, with general availability scheduled for the second half of 2026.
Neat’s devices are compatible with Google Meet, Microsoft Teams, Zoom and flexible BYOD workflows. The company positions its hardware and software platform around distributed intelligence at the edge, with a focus on making meeting rooms respond and adapt to human behaviour rather than requiring manual configuration.
Last Updated on July 2, 2026 by Nick Ross



