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Kinetic IT has established a new AI Engineering and Platforms division and appointed Marcio Sete as Head of AI Engineering and Platforms, as the managed services provider moves to embed AI engineers directly within customer operations across government and critical infrastructure.
The new division sits within Kinetic IT’s Office of the Chief Transformation Officer and represents a shift from advisory services toward hands-on engineering delivery, with the aim of helping organisations move AI projects from experimentation into production environments.
Forward Deployed Engineers
Central to the new division is what Kinetic IT is calling a Forward Deployed Engineer model. Under the approach, senior AI engineers work alongside customer teams inside operational environments to develop and implement AI solutions tailored to each organisation’s requirements.
Kinetic IT will initially recruit four Forward Deployed Engineers to work directly with customers in aviation, utilities, government and resources. The company supports organisations operating across more than 2,600 sites nationally.
Bridging The Gap Between Proof-Of-Concept And Production
Kishore Jayaram, Chief Transformation Officer at Kinetic IT, outlined the rationale behind the new division.
“Organisations want practical outcomes from AI, not more proof-of-concepts. They are looking for trusted partners who understand their operations and can help deploy AI safely within complex, mission-critical environments,” Jayaram explained.
“AI Engineering and Platforms extends Kinetic IT’s ability to support customers through this next stage of adoption. By embedding experienced engineers alongside customer teams, we can help organisations solve real operational challenges while maintaining the security, governance and reliability expected across government and critical infrastructure.”
New Division Lead
Sete joins Kinetic IT with experience delivering enterprise AI, data and platform engineering initiatives across complex organisations. He will lead the new practice, build its engineering capability and work with customers to develop production-ready AI solutions.
His appointment is effective immediately.
“Many organisations already know where AI could create value. The challenge isn’t identifying opportunities, it’s turning them into secure, production-ready solutions that work within complex operational environments,” Sete remarked.
“Forward Deployed Engineers close that gap. Rather than advising from the outside, they become part of the customer’s team, working alongside engineers, operators and business leaders to design, build and deploy AI where it creates measurable operational value.”
Sete described the approach as a collaborative engineering model designed to help organisations move from experimentation to production with greater confidence.
Building On Existing Operations
The launch of the AI Engineering and Platforms division builds on Kinetic IT’s existing presence delivering secure technology services across government, defence and critical infrastructure.
By combining operational experience with AI engineering capability, the company is positioning itself to help customers adopt emerging technologies in ways that align with their operational, security and regulatory requirements.
The Forward Deployed Engineer model is intended to address a common challenge facing government and critical infrastructure organisations: the gap between identifying where AI could add value and deploying it in environments where security, governance and reliability are non-negotiable.
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Last Updated on July 7, 2026 by Nick Ross



