Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures and services IT assets from cloud to edge, announced that it has cited as a ‘Leader’ in the 2022 Gartner Magic Quadrant for IT Service Management for the third consecutive year. The evaluation was based on criteria that analysed a company’s overall completeness of vision and ability to execute.
Ivanti’s Chief Product Officer, Dr. Srinivas Mukkamala, said, “We consider our positioning as a Leader by Gartner for the third year in a row as validation of our ability to deliver world-class service management solutions to our customers. Looking ahead, we will continue to innovate and focus on proactive resolution through automation by finding and fixing an issue before anyone even knows there is a problem. This type of automation increases efficiencies for IT staff, which helps provide the amazing digital employee experiences necessary for organisations to thrive in the Everywhere Workplace.”
Ivanti Neurons for ITSM is a cloud-optimised IT Service Management (ITSM) solution that enables customers to automate workflows and eliminate (costly) manual processes, while making their businesses more efficient, compliant and secure. It can provide IT help desk or support ticket solutions and support more advanced IT Information Library (ITIL) service management processes, line of business workflows (like HR and Facilities) and can scale to meet specific business needs.
Gartner Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.
