Brisbane Digital Signage Firm Fusion Signage Achieves Sensiba ISO 27001 Certification As Active Licences Hit 20,000

Brisbane-based digital signage software company Fusion Signage has achieved ISO 27001 certification and reached 20,000 active user licences, milestones that arrived in the same week alongside a recently completed SOC 2 Type II attestation.

ISO 27001 is the international standard for information security management. The certification means Fusion Signage’s customer data and content are now managed under a framework that includes defined processes, regular audits and documented controls.

The certification audit was carried out by Sensiba, an internationally recognised certification body.

A 12-month effort

Fusion Signage Managing Director, James Ingram, described the ISO 27001 process as a substantial internal undertaking that began more than 12 months ago.

“It wasn’t a quick project or a checkbox exercise,” Ingram explained. “It was a deep, organisation-wide effort to evaluate, refine and document how we handle information at every level. From internal processes to platform development, to how we support our customers on a day-to-day basis, our team has been dedicated to building a secure foundation that scales with our customers and the digital signage industry.”

The company indicated that entire roles were redirected, development priorities reshaped and internal processes rebuilt during the certification process.

Dual security credentials

Having both SOC 2 Type II attestation and ISO 27001 certification is uncommon in the digital signage sector, according to Ingram.

“For our customers, this instils confidence as, firstly, very few companies have both their SOC 2 Type II attestation and are ISO 27001 certified,” Ingram stated. “Secondly, while it took a few years to get to 10,000 licences, it only took half that time to get another 10,000. For us, that’s a clear sign our platform is delivering real value and scaling with the businesses using it.”

From a practical standpoint, the dual certification means customer content and data are managed through audited security processes, risks are identified and addressed proactively and security is integrated into the platform rather than applied as an afterthought.

Full platform coverage

The ISO 27001 certification covers the full scope of the Fusion Signage platform, from the operational systems that support the product through to software development practices and internal information handling.

“It’s a large scope that reflects our commitment to keeping security front and centre across all areas of the business, not just within the platform itself,” Ingram noted.

Data protection as a baseline

Ingram framed the investment in certification as a response to the evolving threat landscape, including the growing role of AI and a rise in data breaches.

“As an Australian business supporting customers across a wide range of industries, we have always believed that protecting data isn’t a requirement, it is a responsibility,” he added.

“This was a serious investment and one we chose because as the technology evolves with the likes of AI and increasing data breaches, security has never been more important for our customers. Every process we refined and every control we implemented was done with our customers in mind.”

Scale and reach

Fusion Signage’s software runs more than 20,000 digital signage screens across Australia and New Zealand. The company reports 99.99 per cent server uptime across the lifespan of the platform and an average support response time of less than three minutes. It is used by more than 5,000 businesses, from single-screen setups to multi-location deployments.

To watch a video on what ISO 27001 certification means for Fusion Signage and its customers, visit YouTube.

Last Updated on April 29, 2026 by Nick Ross