AusPost at SMBtech

Australia Post Reports $50 Million Half-Year Profit As It Ramps Up Investment Spending

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Australia Post has reported an interim profit before tax of $50.4 million for the half year to 31 December 2025, a drop of $198.7 million from the $249.1 million recorded in the same period last year.

The government-owned postal operator attributed the decline to a deliberate acceleration of investment spending across its network, combined with rising costs for energy, wages and property. The organisation flagged it may record a loss for the full 2025-26 financial year as investment ramps up further.

Group revenue came in at $5.06 billion, up 1.1 per cent on the prior corresponding period.

Record peak parcels offset by tighter margins

The parcels business drove the result, with volumes up 5.1 per cent and revenue reaching $3.61 billion – a 4.1 per cent increase on the same half last year.

During the November-December peak period, Australia Post delivered 111 million parcels, processing 3,075 parcels every minute. That represents roughly one million additional parcels per week compared with the previous year’s peak.

However, the organisation warned that competition in the eCommerce logistics market has led to tighter pricing and compressed margins. Australia Post pointed to pressure from large marketplaces and gig economy logistics providers as key factors squeezing its position.

Letters service continues to decline

The letters business posted an interim loss of $2.1 million, with volumes falling 11.5 per cent to 734.2 million. Letters revenue was $952.2 million, up 0.9 per cent – propped up in part by a $0.20 increase to the Basic Postage Rate that took effect in July 2025.

Australia Post has lodged a draft notification with the Australian Competition and Consumer Commission proposing a further $0.15 increase to the stamp price, from $1.70 to $2. The organisation noted that fewer than 3 per cent of letters are sent by individuals, meaning the average cost to Australian households would be less than $1 extra per year.

The letters service is expected to record a larger loss across the full financial year as structural decline continues.

$220 million investment program

Australia Post allocated $219.9 million to capital works during the half, up 53.6 per cent on the prior period. The spending covered new facilities, retail formats, fleet, technology and regional expansion.

New parcel processing facilities are underway at Caringbah in New South Wales, Brisbane North in Queensland, Elizabeth in South Australia, Port Melbourne in Victoria and Jandakot in Western Australia, alongside more than 15 regional sites.

The organisation is also reshaping its property portfolio, repurposing or selling surplus sites and reinvesting the capital into expanded capacity.

On the technology front, Australia Post migrated its event management systems to the cloud, enabling near-real-time parcel tracking. The company reported record network stability during the first half, citing ongoing investment in cyber protection and technology resilience.

Cost savings partially offset wage and operational increases

Productivity reforms and the exit of non-core businesses delivered $99.7 million in year-on-year cost savings. However, operational costs rose 5.4 per cent overall, driven by 4 per cent wage growth locked in through enterprise agreements for Australia Post and StarTrack staff, increased contractor and licensee commissions and higher volume-related costs.

Post office network evolving

With the majority of post office visits now parcel-related, Australia Post opened nine new-format Post Parcels outlets across the ACT, New South Wales, Queensland and Victoria during the half.

The free parcel locker network has expanded to more than 1,200 nationally, providing 24/7 access for customers.

All four major banks have signed onto new Bank@Post contracts, with licensed post offices now receiving 30 per cent higher commissions for the banking service. Australia Post described this as particularly relevant for regional and remote communities without other banking access.

CEO flags tougher road ahead

Group Chief Executive Officer and Managing Director, Paul Graham, framed the result as a conscious trade-off between short-term profit and long-term positioning.

“Our half-year results reflect a deliberate strategy to invest now to secure Australia Post’s long-term future,” Mr Graham explained. “We’re upgrading our business so we can continue to deliver services to our customers and the community.”

Mr Graham acknowledged the competitive pressures facing the parcels business.

“We operate in an environment where competition from mega marketplaces and gig economy logistics providers is intensifying, margins are tightening and our market share is shrinking,” he noted.

On the letters service, Mr Graham warned that it remains in steep structural decline and is currently being supported by the parcels business – a position he indicated is not sustainable without further reform.

“We will need to work with the Government and our Union partners on further reform to avoid becoming a long-term burden on the Australian taxpayer,” he added.

Looking ahead, Mr Graham was direct about the financial outlook.

“We expect the competitive environment to only get tougher, and we may incur a loss in FY26 as we accelerate our investment program and deal with the ongoing structural challenges of our legacy businesses,” he commented. “These are conscious choices – by fighting hard and planning for the future now, we’re building a modern, sustainable Australia Post that will continue to serve all Australians for generations to come.”

Sustainability and community initiatives

During the half, Australia Post continued transitioning its fleet to lower-carbon options and launched a national circular clothing pilot to support the return and recovery of end-of-life textiles.

The organisation maintained its community partnerships and social commitments, with Mr Graham highlighting the role of the postal network in regional and remote Australia.

“Australia Post remains a vital part of every community, especially in regional and remote areas,” he noted. “We’re expanding our parcel-focused post office formats, rolling out more free 24/7 parcel lockers and ensuring we protect essential services like Bank@Post for communities and our licensees.”

Last Updated on February 27, 2026 by Nick Ross

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